WE ARE CURRENTLY CLOSED FOR THE FORESEEABLE FUTURE.

Following government advice Boulder Shack Climbing Gym is currently closed to public.

We will remain active on all our forms of social media, on our website and via email in order to keep you updated.

In the meantime, please read below where we have tried to answer common questions we have been receiving regarding freezing memberships, cancelled classes and updates on the centre.

Thank you for your patience and understanding at this time.

Freeze your membership

Self-Isolation doesn’t have to compromise your fitness levels!

We are currently working hard to provide you with climbing-relevant, fun and challenging exercises available on all our social media channels!

Please visit our Facebook and our Instagram to keep up to date with our latest home workouts – brought to you by some of your favourite personal trainers and instructors at Boulder Shack!

Coronavirus FAQ’s

Some common questions we’ve been receiving about Coronavirus and Boulder Shack

No, Boulder Shack Climbing Gym is currently closed for the foreseeable future. We are constantly reviewing advice from the government and will remain active on social media, our website and via email during this period of closure so that it is made clear as to when we re-open.

Yes. As part of all of our membership agreements, you may freeze your membership at any time.

The Boulder Shack team is a family and we appreciate your support at this time. Many of you have already requested that we keep your membership running throughout this time so we would like to give you the option to freeze your membership or keep it active in support of us.

You can change your membership status HERE.

For those on a pre-paid membership, if you freeze for say 14 days, when you unfreeze it, 14 days will be added on to your membership.

For those on a Direct Debit, your freeze will take effect from the beginning of the next month as you will have already paid for the current month in advance. Whilst frozen you will be charged just 50p per month until you unfreeze, when you will be charged a prorated amount to the end of that month and there will be no new setup fee to be paid.

As we are currently closed to the public, all our bookable sessions are cancelled until further notice. We plan to issue cancellation notices and refunds on a week by week basis every Friday for the following weeks booking schedule. Should you wish to cancel your booking before then, please contact us and we will process this for you.

Please visit the gov.uk website to find out how best to protect yourself or check if you need medical help.

No, all clubs and sessions as well as public climbing has been cancelled at this current moment in time and the situation is being reviewed on a regular basis. We are redistributing our team to focus on planning for and dealing with the current impact of coronavirus on our business, and this necessitates cancelling all instructor lead sessions including Junior Climbing Clubs.

No, not that we are aware of. If you have been confirmed as having contracted the COVID-19 Coronavirus and had visited Boulder Shack recently then please contact us. Our team are continuing to regularly and thoroughly deep clean the centre on a daily basis, even now as the centre is closed to public.

We have made the difficult decision to close Boulder Shack Climbing Gym for the foreseeable future. Although the centre is shut, our staff are still working their normal working hours and are continuing their deep clean of the centre in order to protect themselves.

Buy your online gift voucher!

WAYS IN WHICH YOU CAN SHOW SUPPORT

We have been overwhelmed by the support of our close-nit climbing gym community. There are a number of ways in which you can support Boulder Shack including purchasing online gift vouchers! These can be bought for yourself or a loved one and can be reclaimed on anything at Boulder Shack!

This includes: door entry, monthly memberships, fitness classes, cafe food and drink… and anything else you can think of! They are also valid forever, totally transferable amongst friends and the perfect gift!

Please visit our latest blog on How You Can Help Us

For further information please visit the NHS website and the GOV webpage.