Click here to unfreeze your membership if previously frozen.

This booking calendar is for existing users of Boulder Shack or new but experienced climbers.

If you are new to climbing then please book one of our exciting introduction courses here.

FAQ's

Yes, we are now open! CLICK HERE to book your climb!

Yes, when you unfreeze your membership it will become effective from that date. As of the 1st of May we will be reinstating our 50p monthly charge for all frozen memberships.

Direct Debit Members: If you chose to freeze your membership back in December you will be automatically credited for the remainder of this month. This credit will be added to the first month that you pay for thereafter.

Pre-Paid Members: If you chose to freeze your membership back in December you will need to let us know to unfreeze it when we reopen. Your membership will be extended by the amount of days it was frozen so you won’t have lost any days.

If you have remaining punchcards you do not need to take any action, your punches will still be available on your account now we are open. If you have any punches that have reached their 12 month expiry date we will extend them to reflect the period of time that we were closed.

Junior Climbing Clubs will be able to return. If you are interested in booking your child onto one of our clubs please visit our Junior Climbing Club page to see which groups have availability. From 12th April children’s climbing groups will be able to return however all adult climbing groups will not. If you are interested in booking a Kids Climbing Party please contact us for more information.

Procedures for you, shaped by you.

Below are our current procedures but please be aware that we will be developing them with your valued feedback. If you’d like to see things done differently then just say, we want your views to shape the procedures we put in place. 

This page was last updated on: 12/04/2021

How To Come Climbing

Personal health

This may go without saying but please take a moment to really consider your own health before visiting. If you or anyone you have been in contact with have any of the COVID-19 symptoms identified here on the government website then ensure you have fully followed the appropriate guidelines for self-isolation.

We will be checking everyone’s temperature with an infrared thermometer. Please don’t be offended if a member of the team asks you about your current or recent health. This is all part of our due diligence to keep us all safe.

Book Your Climb

To ensure we do not exceed our capacity we ask that all climbers book their climb in advance.

You could also buy a Membership (direct debit or single month) or a Punch Card (pre-paid bundles of individual entries). Now available in bundles of 10, 5 or 1 (a single punch card entry).

If you don’t already have one then you’ll be issued with a key-fob with a barcode to check yourself in.

We ask that you keep your time-on-site to a maximum of 3 hours during peak times.

Buy Memberships & Punchcards Here
Update (freeze/unfreeze) your membership here
Book your climbing session here

One way system

Please enter the centre via the accessible ramp, then exit down the steps. If you need to use the ramp to exit, please just speak with a member of the team who will assist you.

There is a one-way system around the reception block. In some other walkways, we have clearly marked that you should walk on the left/right.

There will be plenty of signs to make it super clear. Remember that this all works if everyone sticks to the flow. We’re sure you will! 🙂

Changing & Showers

We have small changing rooms, so please try to arrive in the clothes you’d like to climb in. If you would like to change then please use either the changing room or showers whilst taking care to maintain social distancing.

The showers will be open as usual and cleaned regularly. If you can wait to shower at home then great, but we’re more than happy for you to freshen up with us too.

Please note: You will still be able to hire shoes with us on your visit.

Face Coverings

A face mask must now be worn at all times around the centre except when on the climbing mats, rubber crumb, in the fitness suite or when sat down in the café. If you do not have a face mask we sell a huge variety of amazing, reusable masks in our shop!

Just a heads-up, we (the Boulder Shack team) will be wearing face shields at all times.

Hand washing and sanitisation

Please ensure you sanitise your hands when entering the centre, either using the provided alcohol gel or washing in the toilet basins. Then repeat this before and after visiting the cafe seating area or any breaks you have from climbing.

There are also hand sanitisation stations around the centre and we encourage you to use them every single time you pass them. Your hands must be regularly sanitised throughout your session.

In addition, please do your best at all times to not touch your face.

Liquid chalk Liquid Chalk with a 70% or higher alcohol content is for sale in the shop. We strongly recommend you use this regularly throughout your climbing. More information on this is available in the shop.

Social distancing

At all times whilst in the centre, you should do all you can to maintain 2m distance from other people. This includes whilst climbing on the wall, so take extra care when leaving the ground that your route is 2m clear of other climbers’ routes.

Please just be aware that 2m social distance is a precaution against the spread of Coronavirus and that you will often need more than 2m to remain safe in the bouldering environment.

Climbers can only climb as individuals, or climb with your household or support bubble.

Taking breaks

Bouldering is a strength-based activity and we know this means we need to take breaks. Unfortunately, due to restrictions within Step 2 of the government’s roadmap out of lockdown, we will be unable to open our cafe and serve our usual food and drinks. To this end, our usual table seating areas will also be replaced with socially distanced seating without tables, enabling you to take breaks. Furthermore, we will still be able to offer a range of pre-packaged and takeaway food and drinks to keep you energised throughout your climb or to take away with you afterwards!

Keep Checking This Page

Please remember that our procedures are subject to change at short notice as we will be listening to and acting on your feedback and the guidance in this ever-changing situation.