We are currently closed until further notice.

In the meantime, please read below where we have tried to answer common questions we have been receiving regarding freezing memberships, cancelled classes and updates on the centre.

Thank you for your patience and understanding at this time.

Last updated: 22/06/20

Coronavirus FAQ’s

Some common questions we’ve been receiving about Coronavirus and Boulder Shack

We’re currently waiting for the UK Government to give us permission to re-open. Until then, have no fear – we’re busy preparing for life post-lockdown so that we can re-open as soon as Boris gives us the nod! As soon as we have a date, we’ll let you know 🙂

Yes. As part of all of our membership agreements, you may freeze your membership at any time.

The Boulder Shack team is a family and we appreciate your support at this time. Many of you have already requested that we keep your membership running throughout this time so we would like to give you the option to freeze your membership or keep it active in support of us.

You can change your membership status HERE.

For those on a pre-paid membership, if you freeze for say 14 days, when you unfreeze it, 14 days will be added on to your membership.

For those on a Direct Debit, your freeze will take effect from the beginning of the next month as you will have already paid for the current month in advance. Whilst frozen you will be charged just 50p per month until you unfreeze, when you will be charged a prorated amount to the end of that month and there will be no new setup fee to be paid.

Due to social distancing measures, we are likely to cancel the remaining sessions of the current term. We are currently looking into the feasibility of running our Climbing Clubs after the Summer Holiday break and will keep you updated via this page.

Due to social distancing measures, we are likely to cancel the remaining sessions of the current term. We are currently looking into the feasibility of running our Climbing Clubs after the Summer Holiday break and will keep you updated via this page.

We are currently working through various published guidance to ensure the potential spread of Coronavirus is kept to the absolute minimum between those that visit and work at Boulder Shack. We plan to setup a dedicated page to explain our plans and invite feedback on them as soon as they have been decided.

Buy your online gift voucher!

WAYS IN WHICH YOU CAN SHOW SUPPORT

We have been overwhelmed by the support of our close-nit climbing gym community. There are a number of ways in which you can support Boulder Shack including purchasing online gift vouchers! These can be bought for yourself or a loved one and can be reclaimed on anything at Boulder Shack!

This includes: door entry, monthly memberships, fitness classes, cafe food and drink… and anything else you can think of! They are also valid forever, totally transferable amongst friends and the perfect gift!

Please visit our latest blog on How You Can Help Us

Whilst we are closed, we remain very much active on all our social media platforms including our new YouTube channel where we have created workout, yoga, Q&As and general silly videos to keep you busy and entertained!

CHECK OUT OUR NEW YOUTUBE CHANNEL